Smarter Voice, Better Connection

BUSINESS PHONE SYSTEMS

Run your business with communication that keeps up.

Move beyond traditional setups and switch to a communication system that’s built for the way you work today. Our VoIP and unified communications solutions let your team make and take calls anywhere, with crystal-clear quality, seamless mobile integration, and full control. Whether you're onboarding fast or working remotely, we keep you connected and in sync.

Your business communication needs to be as mobile and adaptable as your team. Our solutions replace legacy phone systems with modern VoIP and cloud PBX platforms, allowing your staff to make and receive calls from anywhere. Whether your team is in the office, at home, or on the road, we deliver a seamless experience with full control over call routing, device integration, and business tool syncing.

Communication that moves at your speed.

OUR SMART COMMUNICATION TOOLS

Designed for clarity and control

Our unified communication suite brings together essential features that support smooth, reliable collaboration and customer interactions.

VoIP AND CLOUD PBX

Our scalable cloud-hosted phone systems eliminate the need for costly hardware, offering flexibility and reliability for businesses of all sizes.

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SMART CALL ROUTING AND QUEUES

Calls are intelligently directed to the right teams, devices, or after-hours lines, reducing wait times and improving customer satisfaction.

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MOBILE AND DESKTOP INTEGRATION

Use a single phone number across multiple devices for seamless work-from-anywhere setups, ensuring you never miss an important call.

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MICROSOFT 365 AND CRM INTEGRATION

Connect your calls with your existing business tools to improve workflows and boost team productivity through integrated data.

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NUMBER PORTING AND SETUP SUPPORT

We handle your transition smoothly, migrating your existing numbers with zero downtime or tech headaches, so your business communication stays uninterrupted.

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OUR 4-STEP PROCESS

Simple Setup, Seamless support

Our approach ensures a smooth transition to your new phone system and ongoing support that scales with your business.

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CONSULT

We start by understanding your current communication setup, user needs, and call flow patterns to design the best solution.

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DESIGN

Tailoring a custom solution aligned with your team’s workflows and business goals.

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DEPLOY

We manage the migration, port your numbers, install systems, and provide training for a smooth go-live.

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SUPPORT

Ongoing service and flexible plans that grow with you, ensuring your communication systems stay reliable and up-to-date.

FOR EVERY STAGE OF YOUR BUSINESS COMMUNICATION

Our phone systems are built to support your operations end-to-end — from first call setup and device integration to ongoing support and system upgrades. With advanced features, expert onboarding, and trusted 3CX technology, we deliver smarter voice solutions that flex with your team, scale with your growth, and keep your business connected.

Communication That Grows With You

Feature-Rich Systems That Work the Way You Do

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“Smart features that power better calls, from anywhere”

Our VoIP platform includes advanced capabilities that simplify communication and enhance productivity:

  • Microsoft 365 and CRM Integration

    Seamlessly connect your calls with your business applications to streamline workflows and track interactions.

  • HD Voice and Video

    Crystal-clear audio and video quality ensure every conversation feels natural and effective.

  • Call Analytics and Logs

    Monitor call volumes, durations, and patterns to gain insights that help optimise customer service.

  • Call Transfer and Queues

    Efficiently route calls to the right team or individual, reducing wait times and improving user experience.

  • End-to-End Encryption

    Secure your communications with encrypted voice and video, ensuring privacy and compliance.

  • Softphone + Mobile App

    Use your business number from any device, whether desktop or mobile, enabling true mobility.

We don’t just set up your phone system and disappear. Our personalised onboarding includes staff training and walkthroughs, ensuring your team can use the system confidently from day one. With flexible, scalable plans, you can add users, sites, or features as your business grows. And our Sydney-based helpdesk is always ready with real people and real answers when you need them.

SUPPORT THAT STAYS WITH YOU

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An orange digital icon featuring a gear with a microchip at its center and two upward-pointing arrows, symbolizing technology and system upgrades.
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PERSONALISED ONBOARDING AND STAFF TRAINING

Tailored walkthroughs and training sessions help your team quickly get comfortable with the system’s features.

FLEXIBLE, SCALABLE PLANS

Our support grows with your business, making it easy to add users, locations, or new features as needed.

ADVANCED ADD-ONS

Enhance your system with voicemail-to-email, after-hours routing, call recording, and other useful features.

HELPDESK SUPPORT

Our local team is ready to provide fast, practical help whenever you need assistance.

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Numbers tell the story. These key statistics highlight the real impact of switching to modern VoIP phone systems — from significant cost savings to improved efficiency. Understanding these metrics can help you see how upgrading your communication tools can deliver immediate and lasting benefits for your business.

NUMBERS THAT PROVE THE DIFFERENCE

Quick stats that matter

Graphic showing a downward arrow and a money bag with a dollar sign. Text states '$1,200 saved per year' and 'Average savings from VoIP over PTSN.'
A promotional graphic with the text '2x faster setup vs traditional phone systems' and an illustration of a clock and telephone handset in beige color.
Graphic showing a beige rocket icon on the left and text on the right that reads '30% boost in handling call efficiency using smart sourcing' in blue font.

Sources: ACMA 2022–23 Communications Report, 3CX Partner Deployment Survey, HubSpot 2023 Service Benchmark Report.

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WHY WE TRUST 3CX AS OUR PARTNER

Click and Connect partners with 3CX to bring you one of the world’s most trusted unified communications platforms. Certified by 3CX, we deliver secure, modern telephony solutions that combine voice, video, messaging, and advanced PBX features into a single, user-friendly system.

Our local team manages full training, migration, and long-term support — giving you the benefits of global-grade technology with hands-on, responsive service.

Benefits of 3CX with Click and Connect:

  • Flexible deployment options — cloud-hosted or self-managed depending on your needs

  • Unified communications encompassing voice, video, and live chat

  • Seamless integration with Microsoft 365 and CRM systems

  • Industry-leading data security, encryption, and system performance

  • Comprehensive training, migration support, and ongoing local service

Trusted Technology, Backed by Local Support

Looking to upgrade your phone system? Let’s talk about a setup that’s built for the way your team works today. Contact us now to start your seamless communication upgrade and keep your team connected without delay.

We are here to help.